Based in Helsinki · Open to working-student and part-time roles

Abhi Dodiya

  • Business IT Student
  • Technical Recruitment
  • Operations
  • Customer Experience

Business Information Technology student in Helsinki with five years of international experience in technical recruitment, operations and customer-facing work.

View my experience LinkedIn Email

Helsinki, Finland · Authorized to work in Finland under a valid Student Residence Permit.

Abhi Dodiya headshot
Currently
BBA, Business IT · Haaga-Helia
Work authorization
Student Residence Permit (Finland)

0+

Years of international experience

0+

Active recruitment requirements managed

0%

Submission-to-interview conversion

0

Placements in a peak year

About

A career at the intersection of people, business and technology

I am a Business Information Technology student at Haaga-Helia University of Applied Sciences in Helsinki, with more than five years of international experience across technical recruitment, operations, customer service and stakeholder management.

Most of that experience comes from US IT recruitment, where I worked with enterprise clients, MSP/VMS environments and direct clients, owning the full hiring cycle from sourcing to onboarding.

I started with a diploma in Computer Engineering and I am now returning to the technical side, building business and IT knowledge that complements the people and delivery skills I already use every day.

Languages

  • English

    Professional proficiency

  • Hindi

    Native

  • Gujarati

    Native

  • Finnish

    Beginner, actively learning

  • People

    Candidates, clients, hiring managers and teams.

  • Business

    Operations, delivery targets and stakeholder priorities.

  • Technology

    Technical recruitment exposure and Business IT studies.

People + Business + Technology

Experience

Five plus years across recruitment, operations and customer service

Prama AI

Senior Technical Recruiter – US IT

Chandler, Arizona, USA | Offshore from India

September 2025 – July 2026

  • Delivered full-cycle recruitment across W2, C2C, 1099, contract-to-hire and permanent hiring engagements.
  • Supported enterprise, MSP and direct-client organizations.
  • Achieved approximately 84% submission-to-interview conversion within the first three months.
  • Generated 12 employment offers and completed 8 successful placements within six months.
  • Partnered with hiring managers, account managers and client stakeholders.
  • Developed talent pipelines across AI/ML, Generative AI, Machine Learning, Data Engineering, Cloud, DevOps, Kubernetes, Cybersecurity, Software Engineering, SAP, Salesforce, ServiceNow, Workday, ERP/CRM, QA Automation and Enterprise Applications.
  • Recruited candidates across U.S. employment authorization categories including USC, Green Card, GC-EAD, OPT, CPT and TN.
  • Conducted candidate assessments covering technical capability, compensation, work authorization, availability and organizational fit.
  • Managed interview coordination, offer negotiation, onboarding and stakeholder communication.

Impact

84%
submission-to-interview conversion
12
offers
8
successful placements

IMS People Possible

Senior Technical Recruiter – US IT

Ahmedabad, India

Supporting U.S. Client: CyberSearch Staffing

September 2021 – August 2025

  • Managed 200+ active recruitment requirements.
  • Delivered recruitment across contract, contract-to-hire and permanent hiring environments.
  • Worked across MSP/VMS and direct-client environments.
  • Recognized multiple times as Champion of the Month.
  • Received a $500 Client Recognition Award for exceptional delivery and client satisfaction.
  • Consistently achieved 20+ successful placements annually.
  • Reached 32 placements during peak performance periods.
  • Recruited across Software Engineering, AI/ML, Cloud, DevOps, Cybersecurity, Infrastructure, Data Engineering, ERP/CRM and business support functions.
  • Used Bullhorn ATS, LinkedIn Recruiter, Dice, Monster, CareerBuilder, Indeed and advanced Boolean Search.
  • Managed sourcing, technical screening, interview preparation, interview coordination, offer negotiation, onboarding and compliance documentation.
  • Developed relationships with hiring managers, candidates and internal stakeholders.
  • Mentored junior recruiters on sourcing, recruitment processes, resume evaluation and stakeholder communication.

Impact

200+
active requirements
20+
placements annually
32
peak placements
Champion
of the Month
$500
Client Recognition Award

Raju Omlett

Cashier & Customer Service Associate

Ahmedabad, India

Part-time | 2018 – 2020

  • Served approximately 30–35 customers during peak shifts.
  • Processed cash and digital payments using POS and ERP systems.
  • Performed daily cash reconciliation.
  • Managed dine-in, takeaway and online orders.
  • Coordinated with kitchen staff to minimize service delays.
  • Resolved customer concerns professionally.
  • Assisted with inventory and stock organization.
  • Helped onboard and train new team members.
  • Customer Service
  • Cash Handling
  • POS/ERP
  • Operations
  • Teamwork
  • Problem Solving

TCS iON & OM Tech Solutions

Examination Supervisor & Operations Coordinator

Assignment-Based

2017 – 2021

  • Coordinated government and competitive examination operations.
  • Supported examination sessions involving 300–500 candidates at OM Tech Solutions.
  • Supported examination operations involving up to 2,000–3,000 candidates at TCS iON.
  • Coordinated with supervisors, invigilators and technical support teams.
  • Verified candidate identities and documentation.
  • Maintained compliance with examination security procedures.
  • Responded to operational and technical issues.
  • Prepared examination materials and supported post-examination reporting.

Scale of operations

300–500 candidates

OM Tech Solutions

2,000–3,000 candidates

TCS iON

Capabilities

Core capabilities

Skills built through international recruitment, business operations and customer-facing work.

  • Customer Service & Customer Experience
  • Stakeholder Management
  • Customer Relationship Management
  • Business Operations
  • Administrative Coordination
  • Talent Acquisition
  • Technical Recruitment
  • Process Improvement
  • Documentation & Reporting
  • Cross-functional Collaboration
  • Analytical Thinking
  • Relationship Building
  • Time & Priority Management
  • Interview Coordination
  • Problem Solving
  • Adaptability & Continuous Learning

Technology & Tools

Systems and platforms I work with

Recruitment & ATS

  • Bullhorn ATS
  • JobDiva

Candidate Sourcing

  • LinkedIn Recruiter
  • DICE
  • Monster
  • CareerBuilder
  • Indeed
  • Boolean Search
  • X-Ray Search

Business Systems

  • CRM Systems
  • POS Systems
  • ERP Systems

Productivity

  • Google Workspace
  • Microsoft Office
  • Excel
  • Word
  • PowerPoint
  • Outlook

Collaboration

  • Microsoft Teams
  • Slack
  • Zoom
  • Google Meet

Technical Recruitment Exposure

Technologies and domains encountered through technical recruitment and talent acquisition.

  • AI/ML
  • Generative AI
  • Data Engineering
  • AWS
  • Azure
  • GCP
  • Cloud
  • DevOps
  • Kubernetes
  • Cybersecurity
  • Software Engineering
  • SAP
  • Salesforce
  • ServiceNow
  • Workday
  • ERP/CRM
  • QA Automation
  • Enterprise Applications

Career Highlights

Measurable results

84%

Submission-to-interview conversion in my first three months at Prama AI.

12 / 8

Employment offers generated and placements closed in six months.

20+

Successful placements delivered annually at IMS People Possible.

Champion

Recognized multiple times as Champion of the Month.

$500

Client Recognition Award for delivery and client satisfaction.

What I Bring

What I bring to a team

People-focused

Daily communication with candidates, clients, hiring managers and internal teams across time zones.

Business-minded

Used to balancing hiring priorities, customer expectations and delivery targets.

Technically curious

Building deeper knowledge in business IT, infrastructure, cloud and cybersecurity.

Results-driven

A track record of measurable recruitment and operational outcomes.

Education

Academic background

Haaga-Helia University of Applied Sciences

BBA, Business Information Technology

Helsinki, Finland

Expected graduation: July 2029

January 2026 – Present

Currently Studying

VPMP Polytechnic

Diploma in Computer Engineering

Gandhinagar, India

2016 – 2020

Currently Learning

What I am studying now

Areas I am developing through my Business Information Technology studies at Haaga-Helia.

Business Information Technology

Cloud Computing

Cybersecurity

Networking & IT Infrastructure

Data & Analytics

Career Story

Computer Engineering to Business IT

Computer Engineering to operations, then international technical recruitment, and now Business Information Technology.

  1. 01 · 2016–2020

    Computer Engineering

    Diploma, VPMP Polytechnic

  2. 02 · 2017–2021

    Examination Operations

    TCS iON & OM Tech Solutions

  3. 03 · 2018–2020

    Customer Service

    Cashier & service associate

  4. 04 · 2021–2025

    Technical Recruitment

    IMS People Possible, US IT

  5. 05 · 2025–2026

    Senior Technical Recruiter

    Prama AI, US IT

  6. 06 · 2026–

    Business IT Studies

    Haaga-Helia, Helsinki

Contact

Let's Connect

Interested in working together, discussing an opportunity, or simply connecting professionally?

Website
www.abhidodiya.com
Email
abhidodiya82@gmail.com
LinkedIn
/in/abhi-dodiya
Location
Helsinki, Finland
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